TOPIC: THE KNOWLEDGE - BASED SYSTEMS (KBS)

Question # 4:

1. Describe or define KBS.
2. Distinguish KBS from MIS.
3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.


1. Knowledge-based System is a computer system that is programmed to imitate human problem-solving by means of artificial intelligence and reference to a database of knowledge on a particular subject.It is also a systems based on the methods and techniques of Artificial Intelligence.

2. Knowledge-Based Systems focuses on systems that use knowledge-based techniques to support human decision-making, learning and action. Such systems are capable of cooperating with human users and so the quality of support given and the manner of its presentation are important issues. The emphasis of the journal is on the practical significance of such systems in modern computer development and usage. MIS Information systems include systems that are not intended for decision making.Management Information System also is focused in discipline.It is a system based on the database of the organization evolved for the purpose of providing information to the people of the organization.

3. By Knowledge Based System the company can compete to other its because the employee has expertise in his decision making, it provides the company the ability to capture critical business knowledge.This knowledge can be used in existing applications and made available company-wide for decision support.
Companies utilizing knowledge based systems benefit from a greater bottom line, an increase in staff and customer satisfaction. These benefits translate to a competitive edge. Companies that are slow in adopting this technology find their competition outpacing them as they struggle with higher training costs, delayed decisions and bad choices.